If your organization’s network requires a proxy, you can configure Bliro Desktop to ensure seamless connectivity. This article will walk you through accessing the Proxy Settings, choosing the right mode, and securely storing credentials when needed.
Why You Might Need Proxy Settings
Corporate or enterprise networks often require traffic to pass through an HTTP(S) or SOCKS proxy.
Secured networks might block direct connections or require authentication to allow internet access.
Custom configurations (e.g., WPAD, Fixed Servers) must be applied so Bliro Desktop can operate properly.
Accessing the Proxy Settings
From Bliro Desktop (when you have internet access):
Launch the Bliro Desktop app.
Click the Settings button (gear icon) in the top-right corner.
Select Proxy from the menu to open the Proxy Settings page.
Settings Button in the Bliro Desktop home screen
When you do not have internet access (e.g., your network blocks non-proxy traffic):
macOS: Click Bliro Desktop in the top Menu Bar, then choose Proxy Preferences.
Windows: Right-click the Bliro Desktop icon in your system tray, then select Proxy Preferences.
Either way, you’ll end up on the Proxy Settings page.
Choosing the Right Proxy Mode
On the Proxy Settings page, you’ll see three main modes:
1. Auto Detect (WPAD)
2. Fixed Servers
3. No Proxy
Below, we’ll describe each mode in detail.
Auto Detect (WPAD)
What it does: Automatically detects proxy settings using WPAD (Web Proxy Auto-Discovery Protocol).
When to use it: If your organization has a wpad.dat file on the network.
How to enable: Select Auto Detect.
Fixed Servers
What it does: Allows you to manually specify the proxy address and port.
When to use it: If your organization gave you a specific server address and port, such as http://proxy.company.com:8080 or socks5://proxy.company.com:1080.
How to enable:
Select Fixed Servers.
Under Proxy Host:Port, enter the address (e.g., proxy.example.com:8080).
Choose a protocol (HTTP, HTTPS, SOCKS, etc.) if required by your network administrator.
If the proxy requires a username and password:
Check Requires Authentication.
Enter your Username and Password.
These credentials are stored securely on your device using your built-in Windows or MacOS credential manager.
No Proxy
What it does: Disables all proxy usage, connecting directly to the internet.
When to use it: If you know you don’t need a proxy at all or you want to bypass any detected proxy.
How to enable: Select No Proxy.
Applying and Saving Your Changes
After you’ve selected a mode and entered any necessary details:
Click Save to confirm your changes.
Click “Enable and Restart” to immediately apply your new proxy settings. When you do this, Bliro Desktop will close and reopen automatically.
Proxy Settings Save and Enable/Restart Buttons
Verifying Connectivity
After the app restarts, try logging in or performing an action that requires internet access (e.g., sending or receiving data within the app).
If you run into connectivity issues, double-check that the Host, Port, and Credentials match the details from your network administrator.
Troubleshooting
Auto Detect Fails: If your network uses a custom PAC file or doesn’t provide a standard WPAD setup, Auto Detect may not work. In that case, use Fixed Servers with the details provided by your IT team.
Authentication Errors: If you see repeated prompts for credentials, ensure your username and password are correct and that you’ve clicked Enable and Restart to store and apply them.
No Internet Access: Confirm the server address (including protocol and port) and verify your corporate network’s requirements.