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App problems and technical errors

Written by Laura Fuchs

Question: My desktop app won't open anymore.

Answer:

Please locate the Bliro icon in the menu bar. Right-click → “Send app logs to Bliro.” If the app does not appear there, try opening it via Finder > Applications > Bliro Desktop. If necessary, send us a screenshot of any errors.

Question: Bliro displays ERROR and cannot be used.

Answer:

Please open the app, go to ⚙️ > Report Error > Send – this will provide us with the necessary logs for analysis.

Question: App installation on Mac Mini with OS 12.7.5 does not work.

Answer:

Bliro requires at least macOS 13.0.0, please update your operating system.

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