Bliro streams the audio of the conversation encrypted, in real time and without intermediate storage to bliro's transcription provider Speechmatics in the UK. There, the data is transcribed live and the transcript is sent back to the user.
Speechmatic's models run on servers located in Ireland (EU). Speechmatics is the brand name of British Cantab Research Limited, whose head office is in Cambridge, England.
Speechmatics' processing of this data is subject to their public Data Processing Agreement (DPA), and audited via their ISO 27001 certification and other external audits. In compliance with the General Data Protection Regulation (GDPR), Bliro regularly reviews this documentation to ensure that they remain aligned with our goal as a privacy-first solution for our customers.