Settings
You can find your settings on the left in the menu bar. Start by clicking on your account icon at the bottom left, which displays your initials or profile picture.
Account Settings
Profile and Languages: Here, you can enter your first and last name. Further down, you can see which languages you have chosen as your primary and secondary language. If you haven't selected these yet, please do so. This helps Bliro more accurately transcribe your meetings. Setting up a primary and secondary language is especially important if you switch languages in between a meeting. This way it is easier for Bliro to recognise the other language which ensures higher transcription quality.
VoiceID: With voiceID, Bliro learns your voice which will help identifying your voice among other speakers in a meeting. For mor information on how VoiceID works and what other possibilites are available to identify speakers, read this article here.
Delete your Bliro account: If you whish to delete your Bliro account, you can do so here. By pressing "delete account" you will permanently delete your account and your meeting notes will be lost.
Features
Templates: From here, you can create personal templates as well as organizational templates. Your members can then select individually which template they want to use for which call.
→ You can always change the template after the meeting. More information here.
Dictionary: In the dictionary, you can add company-specific words, jargon, or technical terms. This helps Bliro recognize these specific terms in your daily conversations, improving transcription accuracy.
You can find more information here.
Integrations: In the integrations section, you will find all the integrations Bliro offers you. It is important that you set up your Calendar integration. This way, Bliro will recognize all your scheduled meetings and provide a pop-up reminder one minute before they start, allowing you to launch Bliro and your meeting seamlessly.
API- Access: Only as an admin you have the right to view and manage API applications. This allows you to control access, monitor usage, and ensure secure integration of Bliro’s API with other systems.
Webhook Management: You can also manage the webhooks for your organization. For each active webhook integration, Bliro automatically sends a copy of every processed meeting from all organization members to the configured webhook URL. This allows admins to seamlessly connect external systems and process meeting data in real time.
You can find more information about webhooks here.
Organizational Settings
Organization
General: As an admin you can give your organization a name. Moreover, you can active or deactivate certain access for your members for example if transcripts should get deleted after a certain time. Additionally you can deactivate downloads for members as well as automatic updates.
Organization Domains: Here you can define the domains that belong to your organization. This allows Bliro to distinguish whether users are internal or external members.
Auto-join for matching domains: If you check the box “Automatic join for matching domain,” anyone who signs up to Bliro with this domain will automatically be added to your organization.
Members
Disable Member App Download: Check this box if members of your organization should not be able to download Bliro because your organization will centrally provide the app.
Disable Auto App Updates via Bliro for members: This box should be checked if the Bliro App is centrally provided by the IT department.
VoiceID Policy: This controls whose enrolled voice ID profiles Bliro may use to identify speakers in your meetings. More information on how the VoiceID works can be found here.
Summary
Summary Disclaimer: With this setting, a disclaimer can be created for all Bliro summaries. The disclaimer is inserted at the end of each summary that is copied to the clipboard using the Copy & Paste function. You can enter the disclaimer right there in the settings.
Desktop App
Minimum Call Length: Here you can choose a minimum call length based on how you use Bliro. The minimum call length can be between 0-60 seconds. Calls shorter than the minimum call length will not be saved.
Remote Control:
Controls the Desktop App behavior when using Remote Control feature. Mobile apps and self-started sessions aren't affected. See Remote Control feature here.
You can decide between visible mode - shows the desktop app on remote control or stealth mode - shows a notification only while the desktop app is hidden.
Privacy
Transcript Data Deletion: With this setting, you can activate the deletion of transcription data after a custom period of time or instantly after the call.
Members
As an admin, you do have the administrative rights to add or delete members of your organization. Additionally, you can see which of your colleagues already have access to Bliro.
Skills
This section concerns the phone agent. Skills are used to instruct the agent on how it should perform tasks.
Further information can be found here.
Subsciption & billing
Click on the Subscription & billing settings and this interface will pop up. You can chat with our support team and they will set up your new subscription.
Usage
Here you can see your usage for the current period. It also gives you the option to upgrade your monthly minutes if you see that you are at the upper end of your minute budget. Just talk to our support team, they will help you concerning your subscription.
Questions
If you have any further questions, feel free to reach out at [email protected] !