1. Delete Your Entire Account
The most comprehensive option is a full account deletion. This permanently removes all your data from Bliro, including:
All saved transcriptions and summaries
Your user profile and settings
Your connections to integrations (e.g. CRM, calendar)
If you belong to an organization, your licence returns to that organization's pool when your account is deleted, so an admin can assign it to someone else.
How to delete your account:
Go to Settings > Account > scroll to the bottom then "Delete Account" > Confirm your identity > Confirm to delete account
⚠️ This action is irreversible. All your data will be permanently deleted and cannot be restored.
⚠️ Attention: Deleting your account does not lead to a cancled subscription. If you want to cancel your subscription do so first, afterwards delete your account.
2. Delete Individual Calls
You can delete individual calls along with all associated data (transcription, summary) in one go.
How to delete a call:
Navigate to the meeting overview then to the three dots on the right. There you will find the option to delete this call.
You can also head over to the call and within the view of the single call, navigate to the three little dots and select delete there.
3. Delete Individual Analysis
If you want to remove just the analysis of a call while keeping the transcription, you can do that separately.
How to delete a summary:
Open the call, navigate to the summary within your analysis, navigate to the three dots and select "Delete View".
4. Delete Transcriptions
Delete Manually
You can manually remove the full transcription of any call at any time.
How to delete a transcription:
Open the call, navigate to the transcription, hover over the part of the transcript that you want to delete then select "Delete" and confirm the deletion. You can not delete the transcript all at once.
Automatic Deletion After X Days
As an organisation admin you can configure Bliro to automatically delete transcriptions after a set number of days. This is not available for organisation members.
Only the transcript is deleted. Summaries and analyses stay. To remove them, delete them by hand (see "Delete Individual Analysis") or delete the whole call.
How to set up automatic deletion:
Go to Settings > Organization > "Transcript Data Deletion". Under "Delete After", enter any number of days, for example 14. Or choose "Delete Transcript Instantly" to remove the transcript right after the call. Your choice applies to calls recorded after you save it.
For more on where and how transcripts are stored when retention is enabled, see "Where does bliro save the transcripts?". For the full admin settings overview, see here.
5. Suspend or Delete Members
As an admin you have two options when someone leaves your organisation. You'll find both under Settings > Members, in the three dots next to the person.
Either way, their licence returns to your organisation's pool. You can assign it to someone else on the Members page.
Suspend member
The person loses access to Bliro right away. Their meetings, notes and transcripts stay. You can undo it from the same menu with "Reactivate member".
Use this when someone leaves and their data should stay.
Delete member
Permanently deletes all of the person's meetings, notes and transcripts. This can't be undone.
6. Deleting Assistant Chats
You can delete individual Agent conversations at any time. To do so, open the chat history by clicking the three dots next to the chat window. Click "Delete" to permanently delete the conversation. Deleted conversations cannot be recovered.
Further Questions?
If you have any further questions feel free to reach out to us via [email protected]. We are happy to help!